Don’t forget these crucial choices when thinking about your practice’s interior design

When it comes to your practice, the design of your practice will determine not only how your patients will feel during their stay, but also how you and your staff will be using the practice space every day. Planning the space thoroughly will help you make the most of your construction budget and improve your daily workflow. Working with design professionals that are certified and experienced in the medical sector can help you achieve the practice of your dreams.

When meeting with designers and construction professionals, consult them about the following:

Traffic flow

Make your practice as comfortable as you can for clients, adding amenities such as screens and areas with refreshments. Work with your designer to not only create those spaces for your patients, but also keep the traffic flow in mind so it will be easy for patients to find examination rooms. To improve the work flow and productivity for your staff, add passages for them to walk between examination rooms in a timely manner.

Lighting

Natural light is an important factor for patients, and to avoid a “too clinical” feel of the practice space. As natural lighting is sometimes not possible, work with designers and construction firms to incorporate soft light sources to give your space a bright and open feel. Avoid lighting that is too harsh, but keep in mind that patients will need enough light to easily fill out documents.

Color scheme

White is often the most popular color choice for medical spaces due to its clean and serene nature. It is recommended to paint the waiting room a different color than examination rooms to give the spaces a different feel for patients. When determining interior space colors of your practice, base the interior colors on your practice branding.

Flooring

There are many flooring choices available, each having different benefits. Often, carpeting is used in the waiting room to create a comfortable and inviting feel. For exam and treatment rooms, ceramic flooring is used for sterilization purposes. As every medical practice is different, their flooring material needs are different and should be matched to the individual practice.

What patients actually look for in medical practices

Focusing on your patient’s experience in your practice is one of the most important things you can do for your practice and its growth. After all, word-of-mouth is an essential marketing tool for your practice. Receiving positive reviews will help your practice grow for years to come. But, how to receive those glowing reviews and what do patient actually expect from their visit?

Here is what your patients are actually looking for when visiting a practice:

Office

Having a clean and inviting office space is one of the most important aspects for patients and their reflection of the practice’s care. Maintaining a modern and updated office space not only allows for higher productivity, but also makes for happier patients as they will project this to the quality of the care they receive. Having a comfortable and well designed waiting room allows patients to use their waiting time actively to be productive. If you think allowing patients to working in the waiting room is too disruptive, consider adding simple perks like a coffee maker, a TV (provide headphones to not disturb other patients) and magazines to make for a pleasant waiting time.

Staff/Doctors

Patients appreciate and value friendliness, and especially expect confidence above all from their doctors and staff. How your front desk staff treats patients when they first walk in will set the tone for the entire visit. So even on stressful days, pleasant and caring staff is key for a successful relationship with patients.

Service

Patient expectations nowadays go above and beyond a clean office and friendly staff. Having appointment reminders and follow-up calls is just the beginning. Make your patients feel important, and be upfront about everything you do and its associated costs.

Providing your patients with an outstanding office, amazing staff, and great care with a personal touch will make you stand out from competitors, as you will be giving patients what they really want.